Privacy policy

This Privacy Policy describes how COAT CREST LLC (“COAT CREST,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or buy from https://coatcrestwear.com.

This website sells women’s apparel to customers in the United States. This policy is written for that market and is intended to comply with applicable U.S. law, including Missouri law and, where it applies, U.S. state consumer-privacy laws. It is not written as an EU GDPR policy because we do not target or ship to the European Union under our current Shipping Policy.

Katia M. Yukash is an officer of COAT CREST LLC and may handle customer and privacy inquiries.

1. How to contact us

These contact details are the same details used on our Contact and policy pages:

COAT CREST LLC
630 River Rd
Tuscumbia, MO 65082
United States
Email: support@coatcrestwear.com
Phone: +1 954-245-6399
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding U.S. public holidays

2. Information we collect

We collect information needed to operate an online apparel store, not as a data-brokerage business. The site’s primary purpose is selling clothing, not collecting personal information.

We may collect:

Identity and contact data: name, email address, phone number, billing address, shipping address
Order data: products purchased, order value, payment status, refunds, customer-service history
Payment data: payment is processed by third-party providers. We do not store full credit-card numbers on our servers
Account data, if you create an account
Device and usage data: IP address, browser type, pages viewed, and similar technical logs
Marketing preferences, such as email-list opt-in or opt-out

3. SSL and payment-card security

The website is served over HTTPS. Checkout and any page that collects payment-card or other sensitive information uses SSL/TLS encryption. Card details are entered on the secure checkout provided by our store platform and payment processors. We do not ask customers to email full card numbers.

4. How we use information

We use personal information to:

process and deliver orders
provide customer support, returns, and refunds
detect fraud and keep the store secure
meet tax, accounting, and legal duties
send order and shipping emails
send marketing email only if you opted in, and with an unsubscribe option

5. What we do not do

We do not sell your contact information.
We do not sell personal information as that term is used in applicable U.S. state privacy laws.
We do not use your personal information or your photos for advertising without the consent required by applicable U.S. law.
We do not operate this website for the primary purpose of collecting personal information.

6. Sharing

We share information only with service providers that help us run the store, including Shopify (store host), payment processors, the Springfield fulfillment partner that packs and ships orders, and carriers that deliver packages. We may also share information when required by law or to protect the company, customers, or the public from fraud or security threats.

7. Retention

We keep order and customer-service records for as long as needed to complete the purchase, handle returns, and meet U.S. tax and bookkeeping requirements, then delete or de-identify them when they are no longer needed.

8. Your choices

You may request access, correction, or deletion of personal information we hold, subject to legal recordkeeping rules. Email support@coatcrestwear.com. You may unsubscribe from marketing email at any time. If a U.S. state privacy law gives you additional rights, we will honor a valid request.